Meet the Tav Pools Service Team
At Tav Pools & Water Kingdom, our service team brings over 100 years of combined experience to pool owners across Durham Region.
From pool openings and closings to maintenance, equipment support, liner replacements, safety covers, and backyard problem-solving, our team is built on hands-on knowledge, dependable service, and real-world experience.
We understand that every pool is different — and so is every customer’s situation. That’s why our service team focuses on doing the job properly, communicating clearly, and helping customers feel confident about their pool all season long.
Whether you need professional pool service, expert advice, or help getting your backyard ready for summer, the Tav Pools service team is ready to help.
Durham Region pool experts
Our team brings years of hands-on experience and local expertise to every pool we service
Sean
President
Sean brings extensive experience in sales, customer service, and the pool and hot tub industry to Tav Pools & Water Kingdom.
After previously working with one of Durham Region’s premier pool companies, Sean developed a strong understanding of what customers truly need: honest advice, reliable products, expert guidance, and service they can count on.
As President, Sean is committed to making every customer experience clear, simple, and stress-free — whether you are shopping for pool or hot tub supplies, booking service, or looking for trusted advice.
His focus is simple: help customers feel confident, supported, and ready to enjoy their backyard all season long.
Sandra
Store Manager
With over 40 years of customer service experience in the pool and hot tub industry, Sandra brings exceptional knowledge, professionalism, and care to every customer interaction at Tav Pools & Water Kingdom.
As our Store Manager, Sandra is ready to assist with all your pool and hot tub needs — from choosing the right chemicals and supplies to helping solve water issues, equipment questions, and seasonal maintenance concerns.
Her goal is simple: make sure every customer leaves feeling confident, informed, and properly taken care of.
Whether you are new to pool ownership or have been maintaining your backyard for years, Sandra is here to help make your pool and hot tub experience easier, clearer, and more enjoyable.
Dillon
Store Operations Manager
Dillon plays a vital role in the day-to-day operations at Tav Pools & Water Kingdom, helping keep the store organized, efficient, and running smoothly.
As our Store Operations Manager, Dillon brings strong attention to detail, a customer-first attitude, and a steady commitment to supporting both customers and the Tav Pools team.
Whether he is assisting customers in-store, helping with products, or keeping operations moving behind the scenes, Dillon helps make sure every customer gets the service and support they need.
Frequently asked questions
How often should I have my pool professionally cleaned?
We recommend scheduling a professional cleaning every 1-2 weeks during the swimming season to keep your pool safe, clean, and well-maintained. Regular maintenance ensures balanced water chemistry and prevents costly repairs.
Do you offer customized maintenance plans?
Yes! We offer tailored maintenance plans designed to meet your specific pool needs and budget. Whether you need weekly, bi-weekly, or monthly service, we’ve got you covered.
What types of products do you sell in your store?
Our storefront offers a wide range of high-quality pool products, including:
- Pool chemicals
- Filters and pumps
- Pool covers and accessories
- Cleaning tools
Can you help with pool openings and closings?
Absolutely! We provide expert pool opening and closing services to ensure your pool is ready for the season and properly winterized when it’s time to close.
How do I schedule a service appointment?
You can schedule a service by calling us at 905-432-7665. Our team will assist you in booking a convenient time for your pool service.
Do you offer emergency pool repair services?
Yes, we provide fast and reliable pool repair services to minimize downtime and keep your pool running smoothly. Contact us for urgent repair needs during business hours.
What areas do you serve?
We proudly serve the entire Durham Region, including Oshawa, Whitby, Ajax, and surrounding areas.