The people behind the service
Meet the Tav Pools service team
With over 100 years of combined experience, our service team helps pool owners across Durham Region keep their pools running smoothly, safely, and confidently all season long.
From openings and closings to maintenance, equipment support, liner replacements, and safety covers, we bring practical knowledge, clear communication, and dependable service to every backyard.
Durham Region pool experts
Our team brings years of hands-on experience and local expertise to every pool we service
Sean
President
Sean brings experience in sales, customer service, and the pool and hot tub industry. As President of Tav Pools & Water Kingdom, he focuses on clear advice, helpful service, and stress-free customer experiences.
His goal is simple: help customers feel confident, supported, and ready to enjoy their backyard all season long.
Sandra
Store Manager
Sandra brings over 40 years of customer service experience in the pool and hot tub industry. As Store Manager, she helps customers with supplies, water care, equipment questions, and seasonal pool needs.
Her goal is simple: help every customer feel confident, informed, and properly taken care of.
Dillon
Store Operations Manager
Dillon helps keep Tav Pools & Water Kingdom organized, efficient, and running smoothly. As Store Operations Manager, he supports customers and the team with a detail-focused, customer-first approach.
His goal is simple: to help make every visit smooth, helpful, and well-supported.
Frequently asked questions
How often should I have my pool professionally cleaned?
We recommend scheduling a professional cleaning every 1-2 weeks during the swimming season to keep your pool safe, clean, and well-maintained. Regular maintenance ensures balanced water chemistry and prevents costly repairs.
Do you offer customized maintenance plans?
Yes! We offer tailored maintenance plans designed to meet your specific pool needs and budget. Whether you need weekly, bi-weekly, or monthly service, we’ve got you covered.
What types of products do you sell in your store?
Our storefront offers a wide range of high-quality pool products, including:
- Pool chemicals
- Filters and pumps
- Pool covers and accessories
- Cleaning tools
Can you help with pool openings and closings?
Absolutely! We provide expert pool opening and closing services to ensure your pool is ready for the season and properly winterized when it’s time to close.
How do I schedule a service appointment?
You can schedule a service by calling us at 905-432-7665. Our team will assist you in booking a convenient time for your pool service.
Do you offer emergency pool repair services?
Yes, we provide fast and reliable pool repair services to minimize downtime and keep your pool running smoothly. Contact us for urgent repair needs during business hours.
What areas do you serve?
We proudly serve the entire Durham Region, including Oshawa, Whitby, Ajax, and surrounding areas.